Support
We're here to help
Have a question about your account, a booking, or a payment? Reach out and our team will get back to you.
Email support@swifthireapp.comFrequently asked questions
How do I reset my password?+
On the login screen, tap "Forgot password" and follow the instructions sent to your registered email.
Why is my account showing as unverified?+
Employers and workers both go through a verification step — upload the requested business or compliance documents in the app under Profile, and our team will review them.
When do workers get paid?+
Earnings are credited to your Swift Hire wallet once a booking is marked complete. From there you can request a withdrawal to your bank account.
How do I cancel a booking?+
Open the booking from your Bookings tab and use the status action available for that booking. Cancellation availability depends on the booking's current status.
How do I delete my account?+
Visit our Delete Account page for instructions and a request form.